What is "Internet Mall"? Fraudulent credit card charge?
I had a fraudulent charge on my Visa debit card from "Internet Mall" for 12.76. The charge sat in "pending" on my bank account for 4 days, then dropped off. It caused me to incur over 0 in overdraft fees and since it never posted, my bank claims there is no way to file a fraud claim even though I contacted them less than 2 hours after it hit my account — and every day since then). I am currently arguing with them to get the over draft fees refunded. Also, there was nothing attached to the charge — no merchant number, no contact number, no transaction number .. nothing!
Has anyone else had this happen to them? I did find one other person on Yahoo! Answers, but wondered if there was anyone else. I have searched the internet over and over and cannot find anything on this.
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2 comments
ITFC on March 4, 2010 at 2:19 pm
This is outrageous behavior on the part of your bank. You are not, and can not, be responsible for items that you had nothing to do with. The overdraft fees have to be waived. I would not leave the bank until they do it, sit there and speak loudly about their bad behavior. When other customers start noticing, they will take care of you. Believe me, this works. You need to be indignant.
Blah on March 4, 2010 at 2:19 pm
you should go into the bank in person and get it ironed out
also if you live in the us
you might be covered by federal law