Comments on: The credit card machine is broken.What do you say to the customers? http://smallbusinessmerchantaccounts.org/the-credit-card-machine-is-brokenwhat-do-you-say-to-the-customers.htm Thu, 29 Jul 2010 21:18:13 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Osei A http://smallbusinessmerchantaccounts.org/the-credit-card-machine-is-brokenwhat-do-you-say-to-the-customers.htm/comment-page-1#comment-2029 Osei A Fri, 29 Jan 2010 09:36:51 +0000 http://smallbusinessmerchantaccounts.org/the-credit-card-machine-is-brokenwhat-do-you-say-to-the-customers.htm#comment-2029 Apologise and smile. Tell them you will be unable to take credit / debit card payments because your machine has just gone out of service. Assure them that this does not normally happen and you have called out for an engineer to fix the device. And then ask them if they would prefer to pay by cash or cheque. PS - It actually helps if you have called out an engineer. Apologise and smile.

Tell them you will be unable to take credit / debit card payments because your machine has just gone out of service.

Assure them that this does not normally happen and you have called out for an engineer to fix the device.

And then ask them if they would prefer to pay by cash or cheque.

PS - It actually helps if you have called out an engineer.

]]> By: piggypie1333 http://smallbusinessmerchantaccounts.org/the-credit-card-machine-is-brokenwhat-do-you-say-to-the-customers.htm/comment-page-1#comment-2030 piggypie1333 Fri, 29 Jan 2010 09:36:51 +0000 http://smallbusinessmerchantaccounts.org/the-credit-card-machine-is-brokenwhat-do-you-say-to-the-customers.htm#comment-2030 Cash Only. Cash Only.

]]> By: blahblahblahblahblah http://smallbusinessmerchantaccounts.org/the-credit-card-machine-is-brokenwhat-do-you-say-to-the-customers.htm/comment-page-1#comment-2031 blahblahblahblahblah Fri, 29 Jan 2010 09:36:51 +0000 http://smallbusinessmerchantaccounts.org/the-credit-card-machine-is-brokenwhat-do-you-say-to-the-customers.htm#comment-2031 that the credit card machine is down that the credit card machine is down

]]> By: seorph http://smallbusinessmerchantaccounts.org/the-credit-card-machine-is-brokenwhat-do-you-say-to-the-customers.htm/comment-page-1#comment-2032 seorph Fri, 29 Jan 2010 09:36:51 +0000 http://smallbusinessmerchantaccounts.org/the-credit-card-machine-is-brokenwhat-do-you-say-to-the-customers.htm#comment-2032 Make sure they are aware as soon as they enter your business. There is nothing worse than having someone shop/eat at a business only to find out the CC machine is broken; bad business all around. Get you CC machine fixed ASAP or you could lose quite a bit of business. Make sure they are aware as soon as they enter your business. There is nothing worse than having someone shop/eat at a business only to find out the CC machine is broken; bad business all around. Get you CC machine fixed ASAP or you could lose quite a bit of business.

]]> By: swflsteelerfan http://smallbusinessmerchantaccounts.org/the-credit-card-machine-is-brokenwhat-do-you-say-to-the-customers.htm/comment-page-1#comment-2033 swflsteelerfan Fri, 29 Jan 2010 09:36:51 +0000 http://smallbusinessmerchantaccounts.org/the-credit-card-machine-is-brokenwhat-do-you-say-to-the-customers.htm#comment-2033 Put a sign over credit machine that its out of order, sorry for any inconvenience, but cash only. Put a sign over credit machine that its out of order, sorry for any inconvenience, but cash only.

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