should i record the customer’s credit card number, the code on the back, and exp. date?
the company gave me a slip with a number to call to authorize credit card numbers.
I sent in my 2 year service contract form in the business reply envelope only to receive a letter two weeks later from the following address
Microsoft Programs
7313 Mayflower Park Drive
Zionsville IN 46077
The letter easily looks like it could have been faked. The main point of the letter is that it is saying that "We have recently improved our credit card security process and require the three or four digit CVV security number on the credit card in order to complete your order".
The letter asks that I write the CVV number on the original form next to my credit card number AND on the letter itself (in an indicated blank, underlined spot). The letter also wants me to copy my console’s serial number on the letter as well, along with my daytime phone number.
Has anyone else gotten this letter? Is it real or fake because the this Zionsville IN was NOT where the business reply envelope was address to go (it was address to One Microsoft Way in WA but I don’t remember the whole exact address).
I sent in my 2 year service contract form in the business reply envelope only to receive a letter two weeks later from the following address
Microsoft Programs
7313 Mayflower Park Drive
Zionsville IN 46077
The letter easily looks like it could have been faked. The main point of the letter is that it is saying that "We have recently improved our credit card security process and require the three or four digit CVV security number on the credit card in order to complete your order".
The letter asks that I write the CVV number on the original form next to my credit card number AND on the letter itself (in an indicated blank, underlined spot). The letter also wants me to copy my console’s serial number on the letter as well, along with my daytime phone number.
Has anyone else gotten this letter? Is it real or fake because the this Zionsville IN was NOT where the business reply envelope was address to go (it was address to One Microsoft Way in WA but I don’t remember the whole exact address).
UPDATE: I sent an e-mail to xbox support about this question but knowing I’m not a person who can wait, I wanted to ask my question here as well because I thought others who have xbox’s might know the answer and could also assist me in this matter.
I just wanted to post this ASAP.
I had an unauthorized transaction on my debit card.
On the 25th of August is said i made a purchase for 29.95 from "RZP."
I knew something wasn’t right, cus i was working that day, i didnt have time to purchase anything.
Sometimes they dont give enough detail on the online banking, they give you the shortened name or call letters for a company. Many times i remember that i made a transaction that i forgot about/didnt recognize.
So i called Wachovia and asked them, "what does RZP stand for? what company is this?"
Wachovia said they didnt know either, it was just RZP. They did have a number 1-800-423-1052.
I called the number, and i got a Indian lady from customer service. I they proceeded to ask them, why has my card been charged 29.95, i dont remember buying anything from this company/website.
THey then said, ok we can help you, can we have your credit card number?!?!?!?
I said ABSOLUTELY NOT! You can have the last 4 digits, or my last name.
They took my last name, then i interjected, I said "what company is this? What does RZP stand for, i do not remember making such a transaction?
They then proceeded to say is was an Adult Entertainment Company/Website.
I immediately said thank you, hung up the phone and proceeded to call back wachovia to open up a authorized transaction dispute.
I want to know if i am ALONE OR NOT?
Has anyone noticed the same charge, RZP purchase .95???
They have a number 1-800-423-1052??
Please help!
Together we can maybe get a definitive answer and bring these people downl
If it helps in the past couple of weeks, i have used MUSICSTACK.com, an online record store, where you have to give your credit card number to the individual sellers so they can process your order.
But i thought i used a reputable seller from the UK who has a STOREFRONT. that company was CLAMPDOWN records.
I also live in the NEW BRUNSWICK, NJ area and also work in the PARMUS/Hackensack, northern NJ area.
PLEASE help
again,
Unauthorized transaction made with RZP, Adult entertainment. phone number 1800 423-1052
Thank you,
William K.
I need some legal advice because this kinda woke me up. I ate at a restaurant tonight and paid with my visa check card, the guy gave me my reciept from the credit card machine, and instead of giving me the customer copy he gave me the merchant copy. I looked, and my entire string of my credit card number was on that copy with the exp date. My thought was if they have an employee planning to go nuts… they can take my credit card and go shopping. Do I have grounds to file a lawsuit here?
i ordered a phone and plan last night and i got this e-mail.
"Thank you for ordering! Our sales team is
processing your order, and will contact you soon to confirm completion."
then i got a order number along with it.
im only 15 and i put in my b-day and social security number in so they know im 15 but in the fine print it said you have to be 18 or older to order. my mom said i could use her credit card and pay her back every month so then i entered her credit card number and her name.
do you think they canceled the order because of my age or do i have to wait longer? thanks!
I signed up for a free trial for an online company a year ago then I cancelled my membership. My credit card expired since then but I got an email from them today saying they are "having difficulties processing my credit card". When I called they said they are charging me for membership fee (even though I cancelled my membership already). So what will happen next? The credit card number I gave them a year ago is no longer active, and they don’t have any other information about me either (I used fake address and phone number wen I signed up). Will they be able to go after me?
I got my confirmation email and I called them. They said since my membership is cancelled I don’t owe anything now. Wheew…Thanks for answering my question though.
I had a problem with my iPhone’s battery back in August, I had AppleCare so I requested a repair. I paid to have a temporary phone sent first, but it never arrived. Apple said it did, but it never did. And then they threatened to charge me for it many times but I never got it. Even the signature on the FedEx delivery was not my name. They tried to charge me, but luckily they only had an old credit card number to it did not process. I thought all this was over until last month I received the phone, still dated from August (never went back to Apple that whole time) I have no idea what happened, but since my claim is canceled (and my iPhone battery is fine now, not needing repair) I have this AppleCare Phone. I want to use it as my own phone and sell my other (to save for a 3G iPhone, I can use in Japan), but I am afraid that when I put in my sim card and it activates, it will alert Apple of the serial number, that is supposedly missing (although they tried to charge for it?).
Is the serial number sent to Apple when you sync the phone (with a new sim for the first time)? Any advice would be greatly appreciated! Thanks a lot!!! (^_^)
Hello and thank you for reading my question. I am starting a small local business that will involve me picking up and delivering to-go food from restaurants to my clients. I would like to accept payment in cash, check or credit card. Cash and check would be easy, as I could just take it upon delivering the food. Credit cards however, are leaving me a little puzzled. I am a bit familiar with Paypal, but have only used it as a buyer on eBay. Should I have them give me their credit card number/exp date over the phone and then type it in to process on Paypal my own? Should I send them some kind of Paypal e-mail invoice? What would you suggest? I’m looking for a method that is safe and secure, but also efficient and easy for the client. Thanks.
Maybe this has happened to you? You are at the register or in line to make a purchase, and the girl behind the counter (haven’t caught a man at it yet, but will soon I’m sure) is chatting away on her cell or even the company phone, slowing or halting you from making your purchase and getting on your way.
Does anyone have a diplomatic way to get the clerk off the phone, and process your purchase? I don’t really want to antagonize someone who is about to get my credit card number. As for a talking to a manager, I can’t remember the last time I’ve seen one, and I don’t always have time to help them fix their personnel problems anyway.
So, what do you say/do?
I signed up for a free trial for an online company a year ago then I cancelled my membership. My credit card expired since then but I got an email from them today saying they are "having difficulties processing my credit card". When I called they said they are charging me for membership fee (even though I cancelled my membership already). So what will happen next? The credit card number I gave them a year ago is no longer active, and they don’t have any other information about me either (I used fake address and phone number wen I signed up). Will they be able to go after me?
I tried to buy a cell phone using a yahoo shopping vendor.The registration process had been completed (including entering my credit card number). However, the vendor send me an e-mail, told me that the payment was failed because of an error. So, he asked me to send the money via western union. I’m afraid that the item has aready been charged to my credit card, so how to chek wheter it had already been charged or not? Are all vendor is yahoo shopping can be trusted? Is this a kind of swindle? (the vendor name is fleitex.ltd at www.tmobile-mart.com)
ok i work at a restaurant and the owner has a min for credit cards. no transactions under 4.00 . can they do that? i had a customer that told me she couldn’t do that, that its illegal but i’ve seen people do that. also on the credit card transactions it has the full credit card number. ive had people write over the whole number and my boss tells them that all she needs is the four last numbers just in case there is a problem she can look for the last 4 numbers. they tell her that’s illegal but i think if it was the credit card people would of programed it different right? just want to know if my boss is ok . don’t want them to get in trouble
About 6 months ago, we got service with Sprint. We discovered that we had little to no signal at our home. We called and were told they were in the process of putting more towers up, to be patient. We have been going around and around with them for the past month. The network tech said the closest tower was 5 miles away. So we use roaming. Roaming is included on our phone plan. However, everytime we try to place a call in roamining it tells us our phone isn’t registered and demads a credit card number. They have tried all kinds of updates, even given us a new phone…nothing. I work from home at night and if the cable goes down, so does my home phone. I have to drive 2 miles into town at 3 in the morning to call in. Yet their attitude is that it isn’t their problem and we just have to deal with it. If we cancel the contract, they will charge us early termination fees. I need a cell that works. We are paying for a service we can’t hardly use. Help!
i recently made a payment over the phone towards my car loan. upon looking at my credit card statement online i notice the charge was higher than the monthy due. the lady who took my credit card number did not tell me there would be a 15.00 processing fee to use my card. i normally pay online thru my bank but failed to do so in time this month so to avoid late fees i did it on the phone. well i avoided the late fees but got the processing fee instead. can they legally charge me a processing fee without first informing me? i do not see anything in the contract about it.
I work for a credit card processor wher I am selling new credit card machines. Here is my question, some of the older machines these merchants use print out the whole credit card number, expiration date and the customers name. I understand and wouldn’t want my info on a receipt, but I am having trouble understanding how someone could take my credit card number and actually spend on it? If they go on the internet to buy something, their IP will get snatched and they would need the 3 digit code on the back of the card to finish a transaction. If they go into a store, they have to convince the cashier to handkey the card number and they have to risk being seen on camera. So how is this such a big problem? What can a theif actually do with the number?
I work for a company that handles credit card transactions over the phone and occasionally we can’t find a transaction on their account we offer or they are calling in about fraudulent use of their credit card. In these situations we have to have a supervisor user their credit card number to look up in our system where all charges are coming from. To do this they have requested we now sent the numbers over instant message. I have explained to my supervisor that I don’t think this is right and was told to do it because we are relying too much on the other call centers for help and it’s the only way he can think of that they can be taking escalated calls and processing refunds and looking up credit card numbers at the same time. My main question then is it legal, or just immoral to do so?
For further information it is NOT a secure instant messenger. It is MSN messenger and you can add outside email address to your list so friends and family are on your work messenger list.
