Stop a payment from my credit card?
Jul 22, 2010
in
Mobile Credit Card Processing
I ordered a product from a website, but apparently it processed the order before it showed the subtotal/total. I accidentally ordered two, when I only wanted one, and I can’t afford that much. I want to cancel the order and process a new one, but I can’t for the life of me figure out how. The only way to contact the people seems to be by phone, and they’re only open monday-friday 9-5. It’s now 5:30 on Friday. So my question is… Is there a way I can block the payment through my bank?
Any information would help. Thanks!
I am able to return it, but shipping is twice as much as the product itself, and I won’t get shipping back if I return it.
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2 comments
Freddy Fuhktarred on July 22, 2010 at 1:33 am
There really isn’t a way to block payment from your bank since you approved the transaction. It’s not like a check where you can issue a stop-payment.
If you ordered late on friday, it’s pretty likely that the company you bought it from has not yet processed your order. I would call them first thing monday and tell them you need to change the order. If that doesn’t work, then most likely the company has a return policy and you can return the extra one once you get it and receive a credit to your card.
Debdeb on July 22, 2010 at 1:33 am
Why don’t you call the bank’s credit card department and ask them? Banking centers are closed by now, but the credit card department is frequently open late or even 24 hours. The bank where I work has lots of departments that are open 24/7. There’s a phone number on your card.