scanning a customers credit card, machine tells me to confiscate the card what should i do?
Mar 05, 2010
in
Credit Card Machines
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5 comments
Chris on March 5, 2010 at 11:49 pm
That means its probably stolen. Do not give the card back and call the police.
mguardian_north on March 5, 2010 at 11:49 pm
If I were you, I’d tell the customer that you’re having a problem and call your manager over. Let the manager decide. It might just be a glitch with the card machine.
paul on March 5, 2010 at 11:49 pm
It depends on the policy of the business. Also think about the customer. Would you let any business keep your credit card with all the Identity thefts occurring now. Also think about the guy you got the card from, it may not be unpaid bills, he could have just mugged someone for the card. Do you want to fight with him. If I had security backup I might think about it, if not I would give the card back and let him leave. You are not the police!
Judy on March 5, 2010 at 11:49 pm
I would tell the customer there is a slight problem, and that I would have to call the mananger.
Taking her card away, and calling the police could get the business sued. Especially if there was nothing wrong with the card.
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saved_astronaut on March 5, 2010 at 11:49 pm
if a machine tells u to confiscate the card, maybe it IS stolen, u never know. i’d ask yer mgr what 2 do here about this. what u can also do is ask the cust 4 ID. if the ID don’t match the name on the card THEN take it.