no sign / different sign on credit card payment slips?
Oct 20, 2009
in
Small Business Merchant Accounts
my citibank visa credit card lost and was used in bangkok by someone.
citibank debited my account. i asked for payment slip to see my sign but citibank never showed me proof.
is it a merchant fraud who facilitated shopping without verifying signatures?
is mere presentation of card by anyone is enough a constitute a legal purchase?
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2 comments
Shayna on October 20, 2009 at 9:24 am
You have to write them and explain the situation. You also need to get a new credit card number issued. Report the card stolen and explain the situation. Just by using your number and pin on the back of the card you can make purchases on-line anywhere. Your card number can be stolen at anytime someone swipes your card and keeps a copy for themself or when you use it on-line.
amzg2003 on October 20, 2009 at 9:24 am
Put in writing to your credit card company, you do not have to pay for a purchase you did not make. They will investigate and will credit your account. I’ve done it before!