I need financial help and overall advice for my business. Help Please?
Here’s the deal:
I started my own business, which seemed to be pretty successful. I started accepting MoneyOrders/Checks first, while I looked and set up a merchant account. This was 3 weeks ago. In this pass week I have had 3 chargeback out of no where. From who, I have no idea and it sucks because the book is already shipped. My bank will not give me any information about it. (Bank of America).
It takes 3 weeks to ship product and it is noted before anyone even attempts to buy as well as on the mail order form.
No my account is on hold and I am negative 0. AUGH! How can this be?
Thus I need help. I will dig myself out of this hole. I just would like any advice. I now accept credit and debit from a company which does not allow chargebacks.
Also, does anyone know of any ways to find these scammy people? When purchasing from me they had to sign a contract first, which they broke and I have paper work on all my customers.
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One comment
Ed Atun on October 8, 2009 at 8:49 am
. Were they able to do the chargeback without returning the book? I am glad you switched to someone that doesn’t allow chargebacks. Maybe this is a blessing in disguise. If you had been perfectly successful in the beginning, you would have had a chargeback on a $10,000 order. That is what i worry about.
I opened my business in 2001. I love it but every day something scary happens. Then something good happens.
Keep learning from your mistakes and promise yourself that you won’t make the same mistake a 2nd time.