Charge a credit card without credit card?
Aug 20, 2010
in
Credit Card Machines
I run a restaurant and we use an HSBC card machine to accept payments. However yesterday a customer purchased a take out, and paid using a card but the transaction was for some reason cancelled, but the customer left without us being able to tell her that her card wasn’t actually charged. The machine printed out a void merchant receipt which had the customer’s card details. Is it possible to charge the amount again, using only the card details? Is it possible to retreive contact details of the customer? Thanks.
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2 comments
T on August 20, 2010 at 7:08 pm
Yes. The best way is to call your merchant card vendor, usually there is a 800#, they will either do it for you or walk you through it.
It happens.
Billyzeke FREE Home JOB CLICK HERE on August 20, 2010 at 7:08 pm
ok maybe you misposted something here but i see that customer took thier order without paying for it !
Which most likely means that card was no good to begin with !
IF she didnt take the food then why are you wanting to charge her ?
She left without YOU telling her she wasnt charged right ?
I just don’t get this situation your questioning about !