Can somebody tell me what regulates or governs transactions between a merchant and a credit card company?
Jun 13, 2009
in
Small Business Merchant Accounts
I want to file some formal complaints involving my business merchant account and a credit card company. Trying to figure out the best way to go. Do I file a complaint with the state they are located in via attorney general? Appreciate any ideas.
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4 comments
Tara D on June 13, 2009 at 6:16 pm
The State they are Incorporated in governs their applicable laws. This should be clearly listed in the agreements they sent you.
pepper on June 13, 2009 at 6:16 pm
Office of the Comptroller of the Currency:
http://www.occ.treas.gov/customer.htm
(If your credit card is issued by a National Bank)
Love Canada on June 13, 2009 at 6:16 pm
You have a signed contract with the Credit card company, and I'm sure whatever your problem is, it will be covered there, to the probable benefit of the company.
You'll find it buried in the small small print
gomanyes562 on June 13, 2009 at 6:16 pm
You first need to contest the bill by writing to the address specified on the back of the statement (under the Fair Credit Billing Act). If that doesn't get you anywhere, then you can contact the FTC or file a civil case.